Frequently Asked Questions

I am having trouble logging in?

You need to be a registered user with a matching username and password. Your supplied password is a collection of characters, numbers and symbols and it is case sensitive. If you continue to have trouble logging in please contact us.

I have made a mistake whilst entering me details, how do I change them?

It depends on which details need to be changed.

Registration details can't currently be changed by the user. In particular, if you change your email address, please let us know. Emails that bounce will cause your account details to stop displaying.

Both business and event details can be changed from the profile page. Please follow the editorial guidelines, they are intended to help you supplier details in a readable format to your potential new customers.

Does County Calendar organise events?

Not yet, we only promote other peoples events. However, we are actively involved with the events industry.

What character should be avoided when adding listings?

The County Calendar site has been designed to be XHTML 1.0 Transitional complient. This has been done in order to help improve cross browser and platform compatibility. In order words it should work well with Internet Explorer, Firefox, Opera and Safari and with hardware like PC, WII, PlayStation, iPhone etc.

The impact of this is that certain characters can cause minor errors. We check all submission automatically and try to make sure that any characters that should not be used are replaced with alternatives. The main issue we find is with the use of the ampersand or 'and' symbol, which we replace with the 'and' word.

Why is my listing not displaying any more?

You need to have logged into the site in order for your listings to display.

If you have any comments let us know